Refund policy
Every INKDRIFT piece is custom printed to order by our fulfillment partner, Qikink. Because of this, we don't offer returns or exchanges for wrong size ordered or change of mind — please check our size chart carefully before ordering.
Damaged, Defective, or Wrong Item If your order arrives damaged, misprinted, or you received the wrong item, we'll arrange a free replacement through Qikink. To qualify:
- Contact us within 7 days of delivery at contactclevix@gmail.com
- Include a clear unboxing video showing the sealed package being opened and the issue — this is required by our fulfillment partner to process any replacement claim
- Once approved, a replacement will be dispatched — NO REFUND is issued for these cases, only replacement
What's Not Covered
- Wrong size ordered by mistake
- Change of mind after delivery
- Normal wash-related fading after extended use (follow care instructions: cold wash, inside-out, no direct iron on print)
Lost in Transit If a courier marks a package lost, we'll investigate with our logistics partner and dispatch a replacement once confirmed — this can take 15-20 days to resolve.
Questions about a replacement? Email contactclevix@gmail.com with your order number.